Your customers use Villadex to keep track of their home.
One of your technicians recently completed a service visit at a home that uses Villadex. That's why you received an email from us. Nothing is required on your end—but here's what's happening and how it can help your business.
What is Villadex?
Villadex is a platform homeowners use to keep a running record of every service visit at their home—who did the work, what was done, and when it happened. Think of it as the home's service logbook, built automatically over time.
When your technician arrives at a Villadex home, the homeowner shares a QR code. Your tech scans it, fills in a brief summary of what they found and did, and that's it. The visit is logged to the homeowner's account instantly.
Why you received an email from Villadex
After your technician logged the visit, Villadex sent you a follow-up email on behalf of the homeowner. The purpose is simple: the homeowner wants any relevant documents—invoices, receipts, photos—added to their home's record.
Each email is tied to a specific service visit. To send documents, just reply to that email with the invoice or photos for that visit. The next time one of your technicians visits the same home, they'll fill out another service visit log and you'll receive a new email for that visit.
Supported file types: PDF, JPEG, PNG, WebP, HEIC
What's in it for you
Homeowners remember you
Your business name, the work you did, and when you did it—all stored in the homeowner's account. When they need the same service again, they find you first.
Your work is documented
Every visit is attributed to your business. Over time, this builds a track record of reliable work at the properties you serve.
Organized customers are better customers
Homeowners who track their service history tend to stay on top of maintenance. That means repeat business and referrals for the vendors they trust.
No cost to respond
There's nothing you need to pay for to reply. Just send the documents to the email address provided—that's it.
Common questions
Does this cost me anything?
No. Villadex is free for vendors. There are no fees, no subscriptions, and no hidden costs.
Do I need to create an account?
No. You don't need a Villadex account to send documents. Just email them to the address provided in the notification you received.
What did my technician do on site?
Your technician scanned a QR code provided by the homeowner and filled out a brief summary of the visit—what they found and what they did. It typically takes under a minute.
Is my business information being shared publicly?
No. The only information stored is what your technician provided at the point of service—your business name, the technician's name, and the service notes. This is part of the homeowner's private home record and is not shared publicly.
What happens with the documents I send?
Any documents you email to the provided address are attached to that specific service visit in the homeowner's Villadex account. Only the homeowner can see them.
How do I improve my experience with this service?
Make sure your technicians fill in your office phone number and email address consistently when they log visits. Homeowners will use Villadex to look you up and contact you again—you want them calling the right number. Consistent contact info across visits also helps Villadex build an accurate digital identity for your company.
Can I create a business profile?
Yes. You can claim a free business profile on Villadex. When homeowners tag you as someone they've worked with—or recommend—that shows up on your profile and makes you visible to other local homeowners searching for trusted pros. Profiles are free during our launch period. Learn more about vendor profiles.
Want to show up when other homeowners are looking?
Homeowners in your area are recommending vendors to their neighbors on Villadex. When they tag you as “Worked With” or “Recommend,” that builds your reputation locally—but only if you've claimed your profile.
A claimed profile means local homeowners can find you by name, see your track record, and reach out directly. No lead fees. No bidding. Just real recommendations from real customers.